Please let me know if this resolves the issue, or if you require further assistance! Now try reinstalling the HP Easy Scan and check. Alternatively, you may select the name of your printer if available in that list. Click “Print Using.” or “Use”, and then select Secure AirPrint or AirPrint. Find, and then select the name of your printer from the printer list, and then click “Add” to add your printer.ģ. In the “Add printer” window, make sure you add the printer as mentioned below:Ģ. and install the updated printer software. Wait until the printing system is reset and no devices show in the Printers list.Enter an administrator username and password, and then click “OK”.Click “Reset” in the confirmation window.Right-click the blank space in the Printers list, and then click “Reset printing system”.Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”.Click the Apple menu icon, and then click “System Preferences”.Uninstall the old printer drivers first.If the copies are coming out fine, then try to reinstall the printer drivers to completely fix the issue: Let me know if it makes a good copy or not. I'd be glad to be of your assistanceįirst off, is the printer making good copies? Place a document face down on the scanner glass and press the copy option on the printer control panel. Hi for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I came across your post and want to assist you. I understand that you are having issues while scanning using the HP Easy Scan on your HP LaserJet Printer. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.

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